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Review · desk review only · updated November 4, 2026

Luckygem

Four-deposit welcome package, up to €1,000 per deposit + 750 free spins
35x on bonus (40x on the 4th) · €20 minimum deposit · 7 days

Short verdictAnjouan licence found in the register for luckygem.com and €4,000 a week withdrawals, but three different company names, no CAD and a €1 max bet on the first bonus.

Licence
Anjouan, ALSI-202504026-FI1 (Innovex Tech Holdings Limited), not mentioned on the site
Interac
Not listed
Min. deposit
€20
Languages
English, Spanish, French, Czech, Italian, German, Greek, Norwegian, Dutch

Short verdict

Luckygem is for a player who is fine playing in euros: it accepts Canadians, but there is no CAD account and no Interac. The domain is on an Anjouan licence we found in the regulator’s register, and withdrawals run to €4,000 a week. What does not add up is ownership: the terms, the payment policy and the register each name a different company.

What we checked

We did this desk review on November 3, 2026. Luckygem blocks our usual fetch tool, so we read its terms of use (updated February 1, 2025), bonus policy and payment policy in a browser while logged out, looked at the live casino lobby, and searched the Anjouan Gaming register. No deposit yet; see how we test. This casino is one of our partners and pays us a commission when a reader signs up. It does not affect the ratings; see what we earn.

Licence and owner: three names

Clause 1.4 of the terms says Luckygem is owned and operated by Virtual Connect Sociedad de Responsabilidad Limitada of Jaco, Costa Rica, with no registration number. The payment policy names World Gaming Limitada. Neither page mentions a gambling licence, and the site shows no seal.

The Anjouan Gaming register does list luckygem.com, under Innovex Tech Holdings Limited, licence ALSI-202504026-FI1, valid until April 5, 2027. The same licence covers tip-top.bet and bino.bet, two other partner brands. So there is a regulator, but the company you contract with on the site is not the one in the register; ask support in writing which entity holds your account.

Clause 2.1.2 bars residents of 25 places, including the United States, the United Kingdom, France, Germany and Australia. Canada is not on the list. Luckygem has no provincial registration; see Ontario.

Welcome package: four deposits, 7 days each

The bonus policy lists four deposits from €20: 150% up to €1,000 with 100 spins, 100% up to €1,000 with 150 spins, 200% up to €1,000 with 250 spins, and 250% up to €1,000 with 250 spins. The first three carry 35x wagering on the bonus and the fourth 40x, each within 7 days. Only bets made with bonus money count, and only games in the “Bonus Friendly” category.

Example: a €100 first deposit gives a €150 bonus, so you must bet €150 × 35 = €5,250. The maximum bet on the first bonus is €1, and €5 on the others. The most you can withdraw after wagering is 50 times the bonus. A daily cashback is credited at 11 a.m. UTC with no wagering, but only if your balance is under €10 and your withdrawals have not exceeded half your deposits. See bonuses and no-wagering offers.

Payments for Canadian players

The payment policy lists Visa, Visa Electron, Mastercard and Maestro cards and e-wallets “specified on the website”, and fiat currencies “such as EUR”. We found no Interac and no CAD.

MethodMinimum depositMinimum withdrawalTime stated by the casinoFee
Cards and e-wallets€20€40Approved or denied within 2 daysNot stated; currency conversion at your cost
CryptoNot publishedNot publishedSame daily, weekly and monthly caps as fiatNot stated

Withdrawals are capped at €1,000 a day, €4,000 a week and €10,000 a month, with one pending request per method and, for some methods, one request per 24 hours. Wins above €10,000 can be paid in monthly instalments; progressive jackpots are paid in full. Deposits must be turned over three times before withdrawal (clause 6.5). The terms also say that using a VPN or proxy counts as improper activity and lets the casino block the account and forfeit all balances.

Games

The lobby counts 3,769 casino games, 81 live games and 257 crash-style games, with a “Hot RTP” category. Many RNG titles have a “Try for Fun” button while logged out. The live section we saw is built on smaller studios such as ICONIC21 and Winfinity, with no Evolution or Pragmatic Live tables on the first screen. There is also a sportsbook.

What other players report

On November 3, 2026, Trustpilot showed a TrustScore of 3.3 for luckygem.com from 465 reviews: 56% five-star and 29% one-star. The negative reviews describe pending withdrawals lasting weeks and accounts closed with balances kept over alleged VPN use. Casino Guru’s listing gives a Safety Index of 1.8 and notes a high value of withheld winnings in its complaints. Trustpilot does not verify reviews.

Responsible gambling tools

The home page says deposit, session and loss limits and self-exclusion can be set in the account settings; we could not see the account area without signing up. Help in Canada: responsible gambling.

Pros and cons

What we likedWhat to watch
Domain on a valid Anjouan licenceTerms, payment policy and register name different companies
€4,000 a week withdrawalsNo CAD and no Interac
Bonus wagering on the bonus only€1 max bet on the first welcome bonus
Daily cashback with no wageringVPN use can forfeit the whole balance

Questions

Is Luckygem licensed?

The Anjouan register lists luckygem.com under Innovex Tech Holdings Limited, licence ALSI-202504026-FI1, valid until April 5, 2027. The casino’s own pages do not mention this licence.


Are Luckygem and TipTop the same casino?

Both domains are on the same Anjouan licence, along with Bino.bet. We could not compare their terms because TipTop’s site did not load for us.


Can I use Interac at Luckygem?

We found no Interac. The payment policy names cards and e-wallets, and accounts are in euros.

Sources

Before you play

Are you 19 or older? Demos use play money. You can't win or deposit real money here.